Privacy Policy

Information We Collect

At Selvaxin Puj, we collect information that helps us provide better financial education services. This includes personal details you share when creating an account, participating in our learning programs, or contacting our support team.

Personal Information

• Name, email address, and phone number when you register
• Educational background and professional experience for course recommendations
• Payment information processed through secure third-party providers
• Communication preferences and feedback you provide

Technical Information

We automatically collect certain technical data to improve our platform performance. This includes your IP address, browser type, device information, and how you interact with our website. We use this data to identify technical issues and enhance user experience.

How We Use Your Information

Your information helps us deliver personalized educational experiences and maintain our platform security. We process your data based on legitimate business interests and your consent where required by Bangladesh data protection regulations.

1. Providing access to financial education courses and materials
2. Sending course updates and educational content via email
3. Processing payments and maintaining account security
4. Analyzing platform usage to improve our services
5. Complying with legal obligations and preventing fraud

Data Storage and Security

We store your data on secure servers located in Bangladesh and internationally recognized data centers. Our security measures include encryption, regular backups, and access controls that limit who can view your information.

We regularly review our security practices and update them according to industry standards. In the unlikely event of a data breach, we will notify affected users within 72 hours as required by Bangladesh privacy laws.

Your Rights and Choices

Under Bangladesh data protection laws, you have several rights regarding your personal information. You can exercise these rights by contacting us through the information provided at the end of this policy.

Access and Correction

You can request a copy of all personal data we hold about you. If any information is incorrect or outdated, you can ask us to update it. We will respond to these requests within 30 days.

Data Deletion

You can request deletion of your personal data, though some information may need to be retained for legal compliance. Course completion certificates and payment records fall under mandatory retention periods.

Marketing Communications

You can unsubscribe from marketing emails at any time using the link in our messages or by updating your account preferences. Essential service communications will continue as needed for your account security.

Third-Party Services

We work with trusted partners to provide complete educational services. These include payment processors, email service providers, and educational content platforms. All partners must meet our data protection standards.

• Payment processing through secure Bangladesh-based financial institutions
• Email communications via reputable international providers
• Analytics services that help us understand user behavior patterns
• Customer support tools that enable efficient assistance

We do not allow these partners to use your data for their own marketing purposes. Data sharing agreements specify exactly how your information can be processed.

International Data Transfers

Some of our service providers operate outside Bangladesh. When we transfer your data internationally, we ensure adequate protection through contractual safeguards and compliance with international data transfer standards.

All international transfers occur only when necessary for service delivery and with appropriate security measures in place. We maintain records of all cross-border data movements as required by local regulations.

Cookies and Tracking

Our website uses cookies to remember your preferences and improve functionality. Essential cookies enable basic site features, while optional cookies help us analyze usage patterns and personalize your experience.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect some website features, but core educational content remains accessible.

Children's Privacy

Our services are designed for adults interested in financial education. We do not knowingly collect information from individuals under 18 years old. If we discover that we have collected such information, we will delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately using the details below.

Policy Updates

We review and update this privacy policy annually or when significant changes occur to our data processing practices. We will notify users of important changes via email and website announcements.

Continued use of our services after policy updates constitutes acceptance of the changes. For major modifications, we may request explicit consent before applying new terms.